Privacy Policy

Who we are

Skincare Pakistan is an online store selling skincare, makeup and fragrance products, based at 4A Johar Town, Lahore, Pakistan. In this policy, “we”, “us” and “our” mean Skincare Pakistan.

Information we collect

• Order and contact details: your name, phone number, email address and delivery address when you place an order or contact us.
• Account details: your username, email and password if you create an account.
• Website usage data: information collected automatically when you browse, such as your IP address, browser and device type, the pages you visit and when.

How we use your information

• To process, confirm and deliver your orders
• To contact you about your order, including confirmation calls
• To manage your account and answer your questions
• To send offers and updates if you sign up to our newsletter
• To understand how our website is used and improve it

Who we share it with

We don’t sell your personal information. We only share it when needed to run our store, for example with:

• Delivery and courier partners, so they can deliver your order
• Service providers who help us run our website
• Advertising and analytics tools such as the Meta (Facebook) Pixel, which help us measure and improve our ads
• Authorities, where the law requires it

Cookies and tracking

We use cookies and similar technologies to keep your cart and login working, remember your preferences, and measure website traffic and ad performance. You can block or delete cookies in your browser settings, but some parts of the website may not work properly without them.

How we keep it safe

We keep your information only for as long as we need it for the purposes above, or as required by law. We take reasonable steps to protect it, but no method of sending or storing data online is completely secure.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, and you can unsubscribe from our emails at any time. To make a request, email info@skincarepakistan.pk.

Children

Our website is not intended for children under 13, and we don’t knowingly collect their personal information. If you believe a child has given us their details, please contact us and we’ll remove them.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

Questions about your privacy? Email info@skincarepakistan.pk, call 0333-6568507, or write to us at 4A Johar Town, Lahore.